Get in Touch
Have questions about our single-ingredient treats? We'd love to hear from you and your pack. Reach out to the Australis Reserve team below.
EMAIL US
hello@australisreserve.com.au
CALL US
+61 (02) 9876 5432
HQ RESERVE
1 Pure Air Way, Northern NSW, Australia
Common Questions
What makes Australis Reserve treats 100% unique?
We source only wild-caught Australian kangaroo, ensuring a protein source that is naturally lean, organic, and free from growth hormones or antibiotics. Unlike conventional treats, ours contain exactly one ingredient—pure meat—dehydrated at low temperatures to lock in vitality.
Is kangaroo protein suitable for dogs with allergies?
Absolutely. Kangaroo is a 'novel protein,' meaning most dogs have not been exposed to it, making it highly effective for hypoallergenic diets. Its low-fat content also makes it gentle on sensitive stomachs and ideal for managing weight.
How long do the treats stay fresh?
Our natural dehydration process acts as a preservative. When stored in a cool, dry place within our resealable packaging, the treats remain at peak freshness for up to 12 months. We recommend using them within 4 weeks of opening for the best aroma and crunch.
What is the shipping timeframe across Australia?
We aim to dispatch all orders within 24–48 hours from our Australian warehouse. Shipping times vary by location, but you can typically expect your delivery within 3–7 business days, with express options available for those urgent restocking needs.